Description
• Diagnosis & troubleshoot via telephone, computer systems, servers/storage & software systems within standard time frames.
• Escalation of issues to the Product Support team and/or Technical Support Manager in order to resolve the issue to the customer's complete satisfaction.
• Analytical, articulate, result-oriented and provide excellent follow-up.
• Maintain accurate call logging and tracking into Helpdesk database.
• Possess excellent communication skills and the ability to work with diverse range of people with varying levels of technical understanding and ability in international environment.
• The participants selected will initially undergo a 1 year on job technical training with Dell Global Business Center Sdn Bhd.
• Successful candidates will also be provided with various soft-skill trainings.
Qualification
• Fresh graduates with Degree in Technical Technology, Information Technology or Computer Science.
• Candidates who resides in the Northern Corridor (Penang, Kedah, Perlis and Northern Perak) are encouraged to apply.
• Those with professional certification from Microsoft will be an added advantage.
• Speak, read and write proficiently in English. Added language skills will be an advantage.
• Willing to work in Penang.
Windows 7
I have been using Windows 7 for several months now in my office. At first I didn't like it .. not sure why as it doesn't seems much different from Vista... Month of using it and starting to like it.
The overall of this OS seems to be lighter.. yeah same thing as car modification.. lighter with more power means... faster.... in terms on computing world, lighter in OS means less unnecessary files are loaded or required.
Those who are currently in Vista I highly recommended you guys to change to Windows 7 either legally or illegally hehehe ( I can't wait to get my free copy)
Most of the applications does work only issue you may encounter would be driver issue but it is still minimal.
Go 7...
The overall of this OS seems to be lighter.. yeah same thing as car modification.. lighter with more power means... faster.... in terms on computing world, lighter in OS means less unnecessary files are loaded or required.
Those who are currently in Vista I highly recommended you guys to change to Windows 7 either legally or illegally hehehe ( I can't wait to get my free copy)
Most of the applications does work only issue you may encounter would be driver issue but it is still minimal.
Go 7...
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