It is not easy to find a good customer service from any bank in Qatar and it all about your luck. So far I have bank with IBQ and everything is OK except on incident that they forgot about my credit card application and keep giving me excuse that doesn't make sense.
Apart from that their system are quite good. Online banking is OK. What I like is when you use your credit card, the moment the transaction is approved and immediately you will get an SMS. As I know this service should be free due to the country is rich :) Anyway this help you if you credit card has be clone and used by unauthorized person.
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